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Contact Details:
 
Durban South Tracking
18c Sydney Road
Durban
4001
South Africa
Tel   :  +27 31 3043936 / 5
Fax   :  +27 31 3043937
Cell  :  0832624115
Email: varsha@telkomsa.net amithrampiar@telkomsa.net
 
 
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Safe and Sound is the latest in Stolen Vehicle Recovery (SVR) technology from Altech Netstar. It’s a new range of products, with unique benefits for additional family motoring safety and wellbeing.

Our ground-breaking JAMMING RESIST™ technology is a standard feature in all the Safe and Sound products, and because of this innovative technology we can state that: If we don’t get it back – we’ll pay it back. In an industry first we are offering a Recovery Service Warranty (RSW) of up to R200 000, in the unlikely event of us not recovering your vehicle.* RSW is another standard feature in all Safe and Sound products.

Safe and Sound is available in three options:

 
          
 
Altech Netstar is the market leader in stolen vehicle recovery. On average we recover vehicles in less than an hour. Our success that can be attributed to an advanced tracking unit installed in your vehicle combined with the support of a highly trained and dedicated response team. Altech Netstar has various tracking devices to suit your unique needs.
Altech Netstar’s products are robust, long-lasting and do not interfere with vehicle electronics.
Altech Netstar products are designed and manufactured to ensure that they do not interfere with the host vehicle's electronics, such as on-board computers, electronic safety equipment, or any other operational aspects of the vehicle. Our products can withstand the operational conditions of the harsh South African environment and are adapted regularly to counter the modus operandi of criminals.
There are two primary communication platforms for tracking and recovering vehicles. One is based on radio frequency (RF) and the other is based on a combination of GSM (Global System for MobileCommunication) and GPS (Global Positioning System) technology. Altech Netstar markets a wide range of products, which are RF based, GSM based, or a combination of the two.
Altech Netstar provides digitally connected fleet management and vehicle telematics services and solutions.
Digital fleet solutions include dynamic routing and scheduling software; on-board camera systems; driver telematics solutions; specialised trailer and forklift monitoring products; and satellite, bureau and web-based solutions
 
 
Who we are
Altech Netstar pioneered the stolen vehicle tracking and recovery (SVR) industry in South Africa over 21 years ago.  It did so using its proprietary Radio Frequency (RF) technology, and developed the first vehicle tracking unit and radio transmitter/receiver network in the region.   Altech Netstar’s technological developments have been on the cutting-edge of world advancements, and this proficiency is underscored by numerous Technology Top 100 awards, as well as being recognised as the best company in Altech at the prestigious Altron Awards in 2014. 
Altech Netstar caters for a wide range of needs with its product range.  Its locally designed and manufactured systems have stood the test of time, and range from basic phone-in SVR systems to advanced fleet management solutions, as well as vehicle asset tracking devices with GPS/GPRS functionality.
 
With over 600,000 vehicles under its protection, Altech Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa, and has recovered in excess of 60,000 stolen and hijacked vehicles. 
Altech Netstar employs over 800 people. There are 14 regional offices based in Midrand, Durban, Cape Town, Port Elizabeth, East London, George, Pietermaritzburg, Rustenburg, Richards Bay, Newcastle, Witbank, Bloemfontein, Polokwane and Nelspruit. Altech Netstar operations extend into Botswana, Ghana, Mozambique, Namibia, Swaziland and Zambia and the organisation has customers throughout the rest of Africa and global operations in Malaysia.
 
 
How it works
Altech Netstar provides a nationwide fleet management and stolen vehicle recovery service, using a proprietary land-based radio network. The key elements of this service are:
Tracking units - A small device, which can receive signals and transmit responses to the control centre, is installed in the vehicle.
Fitment centres - Altech Netstar has 200 mobile fitters throughout South Africa, managed by qualified auto electricians and carefully selected technicians meticulously trained by the Altech Netstar Quality Control team.
Control centre – Operating 24 hours per day, 365 days a year, the control centre is responsible for activating tracking units in stolen or hijacked vehicles, co-ordinating ground and air recovery operations, liaising with the South African Police Service (SAPS) and communicating with subscribers.
Ground and air recovery teams – Private and exclusive to Altech Netstar, these highly trained recovery personnel respond to incidents at immediate notice. Although they may at times work in conjunction with the SAPS, they do not rely on the SAPS for the recovery of stolen vehicles.
Battery back-up - While Altech Netstar systems are powered by the vehicle's battery, in the case of criminals disconnecting the vehicle battery, the system has a back-up battery that provides power for more than eight hours, enabling it to transmit a signal and providing ample time for recovery.
Testing - In order for Altech Netstar to conduct a test on an existing unit, the customer must contact the Product Wellness Centre on (011) 207 5114 and request a test. The operator will explain the test process specific to the product installed in the customer's vehicle. Only the GSM/GPS products can provide an accurate description of the vehicle location. 
 
 
Awards
The Technology Top 100 (TT100) awards run in partnership with The Department of Science and Technology recognise South African organisations that, through innovation, have developed technology and have resulted in higher levels of competitiveness.
Since 1999 Altech Netstar has been consistently nominated for the TT100 award and has been awarded Platinum TT100 Status for maintaining excellence for more than five consecutive years.  Altech Netstar has won in the categories of large enterprise, hardware innovation, new product development, and has been awarded the prestigious Minister’s Award for Overall Excellence.
 

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