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Who we
are
Netstar
pioneered
the
stolen
vehicle
tracking
and
recovery
(SVR)
industry
in South
Africa
over 21
years
ago. It
did so
using
its
proprietary
Radio
Frequency
(RF)
technology,
and
developed
the
first
vehicle
tracking
unit and
radio
transmitter/receiver
network
in the
region.
Netstar’s
technological
developments
have
been on
the
cutting-edge
of world
advancements,
and this
proficiency
is
underscored
by
numerous
Technology
Top 100
awards,
as well
as being
recognised
as the
best
company
in
Netstar
at the
prestigious
Altron
Awards
in
2014.
Netstar
caters
for a
wide
range of
needs
with its
product
range.
Its
locally
designed
and
manufactured
systems
have
stood
the test
of time,
and
range
from
basic
phone-in
SVR
systems
to
advanced
fleet
management
solutions,
as well
as
vehicle
asset
tracking
devices
with
GPS/GPRS
functionality.
With over 600,000 vehicles under its protection, Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa, and has recovered in excess of 60,000 stolen and hijacked vehicles. Netstar employs over 800 people. There are 14 regional offices based in Midrand, Durban, Cape Town, Port Elizabeth, East London, George, Pietermaritzburg, Rustenburg, Richards Bay, Newcastle, Witbank, Bloemfontein, Polokwane and Nelspruit. Altech Netstar operations extend into Botswana, Ghana, Mozambique, Namibia, Swaziland and Zambia and the organisation has customers throughout the rest of Africa and global operations in Malaysia.
With over 600,000 vehicles under its protection, Netstar provides the most comprehensive private recovery service and infrastructure in southern Africa, and has recovered in excess of 60,000 stolen and hijacked vehicles. Netstar employs over 800 people. There are 14 regional offices based in Midrand, Durban, Cape Town, Port Elizabeth, East London, George, Pietermaritzburg, Rustenburg, Richards Bay, Newcastle, Witbank, Bloemfontein, Polokwane and Nelspruit. Altech Netstar operations extend into Botswana, Ghana, Mozambique, Namibia, Swaziland and Zambia and the organisation has customers throughout the rest of Africa and global operations in Malaysia.
How it works
Netstar provides a nationwide fleet management and stolen vehicle recovery service, using a proprietary land-based radio network. The key elements of this service are:
Tracking units - A small device, which can receive signals and transmit responses to the control centre, is installed in the vehicle.
Fitment centres - Netstar has 200 mobile fitters throughout South Africa, managed by qualified auto electricians and carefully selected technicians meticulously trained by the Netstar Quality Control team.
Control centre – Operating 24 hours per day, 365 days a year, the control centre is responsible for activating tracking units in stolen or hijacked vehicles, co-ordinating ground and air recovery operations, liaising with the South African Police Service (SAPS) and communicating with subscribers.
Ground and air recovery teams – Private and exclusive to Netstar, these highly trained recovery personnel respond to incidents at immediate notice. Although they may at times work in conjunction with the SAPS, they do not rely on the SAPS for the recovery of stolen vehicles.
Battery back-up - While Netstar systems are powered by the vehicle's battery, in the case of criminals disconnecting the vehicle battery, the system has a back-up battery that provides power for more than eight hours, enabling it to transmit a signal and providing ample time for recovery.
Testing - In order for Netstar to conduct a test on an existing unit, the customer must contact the Product Wellness Centre on (011) 207 5114 and request a test. The operator will explain the test process specific to the product installed in the customer's vehicle. Only the GSM/GPS products can provide an accurate description of the vehicle location.
Awards
The Technology Top 100 (TT100) awards run in partnership with The Department of Science and Technology recognise South African organisations that, through innovation, have developed technology and have resulted in higher levels of competitiveness. Since 1999 Netstar has been consistently nominated for the TT100 award and has been awarded Platinum TT100 Status for maintaining excellence for more than five consecutive years. Netstar has won in the categories of large enterprise, hardware innovation, new product development, and has been awarded the prestigious Minister’s Award for Overall Excellence.
The Technology Top 100 (TT100) awards run in partnership with The Department of Science and Technology recognise South African organisations that, through innovation, have developed technology and have resulted in higher levels of competitiveness. Since 1999 Netstar has been consistently nominated for the TT100 award and has been awarded Platinum TT100 Status for maintaining excellence for more than five consecutive years. Netstar has won in the categories of large enterprise, hardware innovation, new product development, and has been awarded the prestigious Minister’s Award for Overall Excellence.
